Shipping policy

Where we ship from

  • Hong Kong

Processing time

  • 1–3 business days (Mon–Fri)

  • Orders on weekends/holidays start next business day

Delivery time

  • Most orders arrive in 2–4 weeks

  • Timing can vary by country and customs

Tracking

  • We email a tracking number when your order ships

Shipping cost

  • Shown at checkout

Customs & taxes

  • Prices are in USD and tax-free on our site

  • Your country may charge import duties or taxes

  • These charges are your responsibility

Wrong address / changes

  • You have 12 hours after purchase to request changes or cancel

Lost or delayed orders

  • If you don’t receive your order within 30 days after shipping, you can get a full refund

Weekends & holidays

  • We don’t ship on weekends or public holidays

Questions